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FAQ

High-quality products tailored for wholesalers and distributors worldwide.

What is the Minimum Order Quantity (MOQ)?

Bulk ingredients from 500kg; freeze-dried and snacks typically 1MT or a 20ft container; ODM projects evaluated case by case.

Can I Customize Formula and Packaging?

Yes — OEM to your formula and ODM co-development are both supported; packaging structure, visuals and labels are customizable for your target market.

How do I Get Samples?

Stock samples ship within 3-5 business days; custom samples follow a 2-4 week sampling cycle. Submit via the Request a Sample page.

What Certifications do you Supply?

HACCP, ISO 22000, BRCGS, FSSC 22000, Halal, Kosher, Organic and Non-GMO — all genuinely held, documents available with shipment or on request.

What is the Delivery Lead Time?

Stock: 7-15 days; scheduled production: 20-45 days by category; ODM projects incl. sampling and pilot runs typically 60-90 days.

What Payment Terms do you Support?

T/T, L/C (letter of credit) and marketplace escrow for eligible markets — confirmed per order and credit assessment.

Can you Export to My Country?

We already export to 50+ markets. Tell us your target country and certification needs in the RFQ and we will map the compliance path.

How do you Ensure Consistent Quality?

Incoming, in-process and outbound inspections, batch-level lab testing and full traceability — third-party audits and inspections are welcome.

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